At the moment, some customers may have difficulty using FTP services. Our team is actively investigating the incident and will update you with more details as we have them. Thank you for your patience.

August 14th, 4:02AM ET: The issue is no longer present for some accounts, our team is investigating root cause of the issue.

August 14th, 8:27AM ET: The issue has been resolved and FTP services are back to normal.